Returns & Exchanges
At Mystic Store, we want you to feel enchanted by your purchase; if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn and unwashed fashion items. Our goal is to ensure your wardrobe reflects your unique spirit through a stress-free exchange and refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing